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Corporate Internet Banking Transition for Citibank Customers
As we move forward in the transition of Citi’s consumer business in India to Axis Bank, we would like to thank you for partnering with us in this journey.
We are delighted to welcome you to Axis Bank Corporate Internet Banking – a platform that elevates corporate banking standards by offering seamless solutions tailored for your business.
To know more about Axis Bank Corporate Internet Banking, Click here.
Steps to register on Axis Bank Mobile Banking app, open :
STEP 1
Download Axis Mobile - Corporate from Play store / App store
STEP 2
Enter the Corporate ID, Login ID and password
STEP 3
Authenticate using OTP
STEP 4
Verify your mobile number using SMS
STEP 5
Set your mPIN and log in with mPIN
STEP 6
Congratulations! You are successfully onboarded.
Steps to register on Axis Bank Internet Banking:
STEP 1
Visit Axis Bank Corporate Internet Banking
STEP 2
Click on ‘First time login for customers migrating from Citi bank’
STEP 3
Select ‘Know your credentials’ to get your new Corporate ID and Login ID
STEP 4
Set your password for accessing Corporate Internet Banking
STEP 5
Click on ‘Login’ and use your Corporate ID, Login ID and Password to log in
STEP 6
Congratulations! You are successfully onboarded.
Explore the industry-leading features in banking
Tax Payments
Make all your tax payments seamlessly.
Salary Payments
Pay salary as a bulk payment to all employees having Axis bank salary accounts.
Service requests
Avail Positive Pay, update account schemes, emails, IE codes and GSTN, and request for cheque books and demand drafts.
Fixed Deposit
Book fixed deposits online at the click of a button.
Secured Access
Enjoy secured access leveraging mandatory 2-factor authentication.
Multiple Access levels
Access through specific account levels or at the customer ID level.
Customizable transaction roles
A. Only between own accounts,
B. Own accounts, third party accounts, tax payments
C. Only tax payments
Consolidated Dashboard
One-stop portal for all your relationships including current accounts, fixed deposits, bulk approval & more.
Mobile App
Avail banking facility on your mobile device anywhere & anytime
For any further queries and more information on the Internet and Mobile Banking App, open
Frequently Asked Questions
How can I login to the Axis Bank Corporate Internet Banking platform?
You can to www.axisbank.com and under ‘Login’ section click on ‘Corporate’ login button.
What are the benefits of Axis Bank Corporate Internet Banking?
Axis Corporate Internet Banking comes with a host of benefits such as:
• Visibility & access to accounts
• A single page view of accounts, deposits, loans, cards and more
• Visibility to view average and projected balances of accounts
• Facility to download account statements in multiple formats
• Secure and safe online banking - all transactions are protected by 2-factor-authentication which ensures that only authorised users can complete a transaction
• Option to apply for an initiator-approver workflow
• Flexibility to make fund transfers instantly or schedule a one-time payment or recurring payments
• Simplifying salary payments to multiple beneficiaries via a single file upload
• Online shopping across multiple merchants, billers and tax authorities
• Simple non-financial activities online
• Set transactions as ‘favourites’ for quick access
• Stop payment instructions on issued cheques
• Request for demand draft
• Administrative functions
Whom should I contact in case of any query on transaction?
You can write to corporate.ib@axisbank.com or connect with our phone banking team on 1860-500-4971 (Available 24/7). Alternatively, you may also connect with your relationship manager or nodal branch.
Will I be able to download the report for all my payees?
No. You will not be able to download the previously added payees from the Axis Bank Corporate Internet Banking platform.
How many payees can be added in Axis Bank Corporate Internet Banking per day?
A Corporate Internet Banking user can add up to 20 payees per day.
Will I be able to stop my standing instructions from the Axis Bank Corporate Internet Banking platform?
Yes. You can stop the standing instructions by logging into the platform.
Pathway - Status Enquiry > Check the transaction that you want to stop > Click on 3-dot menu > Select ‘Cancel Transaction’.
What are the rules to set a password?
• Password should be of at least 8 characters without any spaces
• It should mandatorily contain alpha-numeric characters
• Should contain at least one special character
• Following characters are not allowed "()[]@.:;\"
• The new password cannot be as same as your previous 3 password(s)
• You cannot use a password that is the same as your username
Will I be able to initiate salary payments?
You will be able to initiate salary payments only to Axis Bank accounts.
How to upload salary payments?
Step 1:- Create an excel sheet as per the below format mentioning the Salary detail.
Please note:
• All contents except the salary amount should be in a text format
• Salary amount should be in “number format” up to 2 decimals
• Recommended excel format: 97- 2003
• Total Debit amount should be equal to the total credit amount
Step 2:- Please convert the Excel sheet into a text format by using thelink.
Step 3:- Please log on to Axis Bank Corporate internet Banking and login using the “Enterer” ID. Click on the UPLOADS option and then click on “Make Payments.
Here you have to fill up all the details like:
• Amount
• Remark
• File Processing date (In case of scheduling a file), month and year.
• Then click on the Look Up button for next level of authorization. You may click Work flow settings button for levels of authorization for selecting the authorizer.
Step 4:- Once all the details are correctly filled, click on the “Next button” to browse the saved converted text file, enter the transaction password and click on “OK” button
A confirmation window will appear with the reference number.
Step 5:- Please log out as an ENT and log in with the approver user ID and password, then click on the Authorize option -----> Approvals.
Step 6:- Click on uploads, you would notice the bulk transfer approval details. Select the transaction and click on Approve/Reject button.
Step 7:- Then you have to click on the APPROVE button or REJECT button.
Step 8:- Enter your transaction password, Netsecure Code and click on the OK button to process the transaction.
Quick Tips
• You can check the status of your transactions through the “Status Enquiry” option
How can I get my Axis Bank Corporate Internet Banking credentials?
You can go to ‘Trouble logging in? > get your login details’ on the login page of Internet Banking. Fill in your registered email ID, country and registered mobile number (RMN) and proceed. Post submitting, your credentials will be sent to your registered Email ID.
Will all my payees and standing instructions be transferred to the Axis Bank Corporate Internet Banking platform?
Yes. All your created payees and standing instructions will be transferred to Axis Bank Corporate Internet Banking.
Contact Now
- Call us at 1860-500-4971 (local charges applicable)
- Phone Banking teams are available 24x7 for all your banking needs.
- Chat online at www.axisbank.com/support
- Please write to us at corporate.ib@axisbank.com for any transition related queries or feedback.
Citi India consumer banking customers are now served by Axis Bank.
Citi India has transferred ownership of its consumer banking business to Axis Bank (registration number L65110GJ1993PLC020769) with effect from 1st Mar 2023.
Consumer banking customers can continue to use all existing Citi products and/or services, branches, ATMs, internet banking and Citi Mobile®App as usual. Axis Bank is the provider of Citi branded consumer banking products in India temporarily and Citi India is providing certain services in respect of those products.
The trademarks “Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trademarks and derivations thereof are used temporarily under license by Axis Bank from Citigroup Inc. and related group entities.
