Seamless Burgundy NRI Account Transition Path

Dedicated website to enable seamless transition of Citi’s consumer banking customers in India to Axis Bank.

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Burgundy NRI Account

We are delighted to once again welcome you to Burgundy NRI Account, a custom created wealth solution for all your unique needs.

Your Citibank account has been successfully migrated to Axis Bank on July 15^th, 2024. You can start enjoying the benefits of your new Axis Bank account and Debit Card immediately on the existing Citi-branded Debit Card. We will dispatch the new Axis Bank Debit Card in due course. Until then, continue using your Citi-branded Debit Card and enjoy all the perks that come with your new Axis Bank account.

At Burgundy Savings Account, we truly believe there are no right solutions but solutions that are right for you.

Benefits handpicked & curated for you

Axis Franchise

Leverage the expertise of the Axis Franchise with Axis Finance | Axis Capital | Axis Direct | Axis Mutual Fund | Axis Trustee.

Burgundy Promise

Experience the Burgundy promise with fast closure of service requests within 6 hours.

Burgundy Family Banking Program

Extend Burgundy privileges to up to 9 additional family members with Family Banking Program.

Circle of Trust

Experience holistic banking with the Circle of Trust, a dedicated team of experts who work with you towards your wealth goals.

Axis Direct 3-in-1 account

Avail yourself of the benefits of savings, trading and demat accounts on a single platform with an Axis Direct 3-in-1 account.

Locker Benefits

Get up to 70% discount on locker rentals.

Business and Lending Solutions

Wide range of business & lending solutions like Treasury Solutions, Home Loans, Loan Against Property, etc.

Enhanced UPI facilities

You can now use UPI facilities with your NR account
*only applicable for domestic numbers.

Investments

Invest seamlessly in Tax saver Fixed Deposits & Recurring Deposits.

PO Box Service

Use hassle free Axis Bank PO Box service which is available across in 30+ countries.

Burgundy Debit Card Features and Benefits

Complimentary Lounge Access

Enjoy unlimited complimentary lounge access at domestic airports and 16 lounge visits at international airports, including lounge visits for your guests.

Entertainment

Avail Buy One Get One ticket at BookMyShow (up to 6 movie and 4 non-movie tickets per month).

Dining Delights

Enjoy exclusive offers on dining via EazyDiner.

Golf Access

Access 4 rounds at premium golf courses in India and benefit from 12 golf lessons annually.

Personal Protection Benefits

Coverage of up to Rs 15 Lakhs on personal accident, up to Rs 1 crore on air accident and up to USD 500 on loss / delay of baggage.

Rewards Program

Earn 10 EDGE REWARD Points on domestic transactions and 3 EDGE REWARD Points on international transactions for every Rs 100 spent.

For product related terms and conditions, Click here.

We are committed to making this transition journey a seamless one for you!

Through this transition, we are ensuring there are minimal changes to the way you bank. We are working diligently to ensure that your data is integrated into Axis Bank systems, and you continue to enjoy the benefits of your account and debit card upon migration seamlessly.

Post migration, your accumulated points earned until the migration date will be converted to Axis Bank EDGE REWARDS. Rest assured, the value and benefits of these points will remain unchanged, and they will continue to remain, never expiring.
In line with RBI regulations, international transactions are not enabled on NRO Debit cards. For more details, please contact our customer support.
Your card number, CVV, PIN, card expiry and daily limits will not change.
Existing mandates and cards saved on merchant websites will continue to remain unchanged.
Post the migration, you can adjust daily limits on your debit card through Axis Bank Internet Banking and Mobile Banking App, open.
Please start using your new Axis Bank IFSC immediately to avoid disruption to your banking experience.
Foreign currency markup fee of 2.5% will be applicable on international transactions.
In case you have not activated your card, it will be activated automatically only for ATM and POS transactions post migration.
Please start using your new Axis Bank cheque book on receipt and replace any Post-Dated Cheques (PDCs) issued, as Citibank cheques will not be accepted post the migration

Debit Card Rewards Calculator

Click Here

For any further queries and more information on Burgundy NRI Account

FAQs

Schedule of Charges

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How to manage e-mandates on your Debit Cards?

Manage Debit card using Mobile Banking App, open

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Setup your new UPI ID on Mobile Banking App, open

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Will my account number, IFSC code, MICR change? If yes, when will I be receiving new account details?

There will be no change in the account number, however the new MICR and IFSC code will change and has been communicated to customers via email, SMS and WhatsApp. Please refer to the following link.

When will TDS Certificate be issued? Where can I access it from?

For any TDS Certificate post Mar ‘23, you can either access it through Internet Banking or Mobile Banking App, open. Alternatively, you can visit the branch to request for the same. The TDS Certificate is generated every quarter. For TDS certificates prior to Mar ’23, please reach out to Citibank.

I hold accounts with both Axis Bank and Citibank. What will happen to these accounts post migration? Should I close one account?

All your Axis Bank relationships will be tagged to a single Customer ID and you will be able to access and operate both accounts simultaneously.

Will I be required to maintain a minimum balance in my account, post migration?

Yes, there will be a new minimum balance requirement that customers will need to maintain. We will keep our customers informed in advance.

Are Citibank Internet and Mobile Banking services going to be affected by the transfer of business? Can I use my existing login ID and password?

We regret to inform you that you will not be able to access Citibank Internet and Mobile Banking App, post the migration. You will have to register yourself at Axis Bank Internet Banking and Mobile Banking App, open.

I have a Citibank account in another country too. Will those accounts be migrated too ?

No, only accounts held with Citibank India will be migrated to Axis Bank.

Will there be any change needed from my end with respect to any Citibank post - dated cheques that I issued prior to migration?

Yes, please start using Axis Bank Cheque Book delivered to you immediately. Any Citibank PDCs should be replaced with Axis Bank cheques as Citibank cheques will not be valid after migration.

Will I have to request for new Cheque Books and Passbooks?

Yes, we have dispatched new Axis Bank Cheque Books to all the clients already. In case it’s not delivered due to certain reason(s) after multiple attempts, you may request for a new Cheque Book by calling Axis Phone Banking. Please ensure your mailing address is updated in the Bank’s records.

Do I have to get a new Debit Card / ATM Card? Is there a charge for the same?

You can continue to use your Citi-branded card seamlessly post the migration. There is no change to the cards number or PIN or CVV. The new Axis Bank Debit / ATM Card will be delivered in due course of time without any charge to the customers.

Will there be any change in fees and charges of my Citibank account?

Any changes in the charge structure will be informed to you well in advance.

Will interest rates or tenures of my savings account or RD / FD change? How will I know in case of any change?

There is no change in the rate or tenure of existing FD / RD till renewal. Post renewal, it will be aligned to Axis Bank rates.

Do I need to download a new mobile app after the migration?

Yes, the customer will have to download Axis Bank Mobile App, open through Play Store or iOS store.

Will my ECS mandates get impacted post migration?

ECS mandates will be transferred to Axis Bank as it is.

Will Citibank continue to report 1099 and send me 1099 certificates

No, 1099 certificate will be discontinued, TDS Certificates will be issued.

Will any change occur in Citibank PO Box address post the migration?

Yes, now you can use Axis Bank PO Box services available in 30+ countries. Refer link.

Will documents courier pick up service / reverse courier pick up service continue post migration?

No, document courier pick-up / reverse courier pick-up service will be discontinued. You may use Axis Bank PO Box services available across 30+ countries for to courier documents to India.

Will mailbox / room address remain same to send the documents for servicing?

Yes, the address remains same as follows:

Regular Mail:
Citi, PO Box 4830, Anna Road Post Office, Chennai 600 002, Tamil Nadu, India.

Registered or Certified Mail:
Citi N.A., Mail Room, ACROPOLIS, 9th Floor, New Door No.148 (Old No.68), Dr. Radhakrishnan Salai, Mylapore, Chennai –600 004.

I have already submitted DTAA Exemption in Citibank records, will I have to again share with Axis Bank?

Yes, if the customer has a DTAA exemption for FY 24-25, you will have to submit the documents again post migration to be updated in Axis Bank’s records.

Can I continue to send hand-written requests?

No, Axis Bank discourages the usage of free format requests. Kindly submit requests only in pre-defined formats

Till what time I can continue using my old Citibank Cheque Book?

Once you receive the new Axis Bank Cheque Book, please start using it immediately as Citibank cheques will not be valid post migration.

Whom can I connect with or can write for any kind of queries?

You may contact your Relationship Manager or write to us at nri.services@axisbank.com if there is no Relationship Manager mapped.

How can I connect with phone banking for any queries?

You may call the below country-wise numbers available 24*7 for assistance:

Australia: 1800 153 861

Canada: 1855 436 0726

India: +91 40 67174100

Singapore: 800 120 6355

UK: 0808 178 5040

USA: 1855 205 5577

Dubai/Sharjah/UAE: 8000 3570 3218

Qatar: 00 800100348

Saudi Arabia: 800 850 0000

View More Download FAQs

Can I avail a locker at an Axis Bank branch without having an account at the branch? Will I get any discount?

You can visit any Axis Bank branch where lockers are available to avail the facility. You will need to provide your Citibank account number with KYC (PAN Card and Aadhaar Card) following which your created Axis Bank Cust ID will be mapped to the locker of your choice. Lockers are offered at a discounted rate and you can pay the rent online.

I have an Axis Bank branch near my house and I have been put on a waitlist to avail of the locker service. Will I get some priority in getting a locker?

Lockers are allotted on the basis of availability. Please do leave your details with the branch and we will reach out to you.

How will I pay my locker rent post the migration? Do I have to open any new security Fixed Deposit?

No, you do not have to open a new security Fixed Deposit. Standing instructions will be marked on your account and rent will be collected on an annual basis.

What will happen to my lockers in Citibank branches? Will the charges / fees change?

As part of the transition, your locker will also be migrated andwill be linked to your Axis Bank account. In case of any change in fees, it will be communicated to you well in advance.

I am currently a Citigold Private Client / Citigold / Citi Priority / SUVIDHA Salary Account holder. Will I get a discount on my locker with Citibank on par with the discount offered to Axis Bank customers?

For new locker requests, all migrated customers will get discounts at par with Axis Bank customers.

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Will there be any change in the process of making inward foreign transfers to my account post migration?

There will be no change in the process of making inward foreign transfers post the migration. Your remitters (people who are sending you funds in foreign currency) would need to approach their overseas bank to initiate a wire transfer in foreign currency. While initiating an international fund transfer to your account, the remitter should use the SWIFT code of Axis Bank i.e., AXISINBB.

Can I continue to send funds to the Citibank NOSTRO account as I currently do?

We would request you to start using Axis Bank's designated NOSTRO account for all your inward foreign remittances. Please make sure that the same is initiated with the SWIFT code of Axis Bank i.e., AXISINBB.

In which currency can a wire transfer be made to my account?

Remitters sending funds to your account can choose from all major foreign currencies while making the fund transfer. Please Click here for details and to view the complete list of currencies.

Where can I find the Axis Bank NOSTRO account details?

Please Click here to view the account details of Axis Bank NOSTRO account.

How long does it typically take to get funds in my account post an inward remittance has been initiated? How can I check the status of my transactions?

It typically takes 24-48 hours for the amount to be credited to your account post receiving the funds in Axis Bank's NOSTRO account. This is subject to all supporting documents (if any) being in place and no discrepancy. At any time, please feel free to reach out to the Axis Bank (Forex) branch team to check the status of your transaction.

Are there any changes in the applicable charges for inward wire transfers?

Currently, there are no changes in the charges for inward wire transfers. Any change in charges shall be communicated separately.

Who do I reach out to incase of any queries regarding my transactions?

You can connect with your Relationship Manager or any nearest branch, for assistance on your transactions.

How can I register on the Remit Money platform of Axis Bank to send money?

You can easily register on the REMITMONEY platform (www.remitmoney.com) by clicking on:

• ‘Sign Up’ & fill the details:

• Choose the country you want to send funds from.

• Sign up using details of your first name, last name, email ID along with your mobile number.

• Complete email OTP verification.

Once verified, you will be registered successfully.

To remit funds simply:

1) Add your Indian Beneficiary account.

2) Enter the amount you want to send to India.

3) a) For CHF & EUR: Initiate local fund transfer from your overseas bank account to REMITMONEY NOSTRO account, as displayed on the screen, before the cut off time.
b) For USD: After providing necessary details, click on “Confirm and Proceed for Instant verification”. Link your bank account with REMITMONEY for automated fund transfer postbooking the transaction.

4) Funds will be credited to the beneficiary’s account.

To know more about REMITMONEY features and services, please Click here.

Will I still receive the preferential rates applicable to my transaction?

The preferential rates over and above the published card rates are provided at the bank's discretion. Please connect with your Relationship Manager for the same.

Are there any changes in the purposes for which I can initiate an outward remittance?

You can initiate the transaction in any of our branches for all the available purposes. Outward remittance for selective purposes is available on our digital platforms.

Do I need to liaise with Axis Bank branches for my queries and for tracking my transactions?

Yes, please do connect with your Relationship Manager or any nearest branch for assistance regarding your remittance request.

Are there any changes in the charges for outward remittances?

Yes, FX rates, core banking charges and processing charges may differ. For details, please check the SOC provided in the toggle bar beside the FAQ option.

Will the amount get automatically debited from my account on initiating an outward remittance?

Yes, a consolidated debit will be done to your account including all the charges and applicable taxes.

Are there any extra documents that I need to provide for initiating outward remittances from now on?

To view the document checklist please Click here. You may also connect with your Relationship Manager or any nearest Axis Bank branch for assistance on the remittance request.

What are the currencies which are available for outward remittances?

We have 14 major currencies available through the offline branch channel and 100 currencies available on the online digital channel.

Major currencies include USD, EUR, GBP, AUD, CAD, JPY, SGD, SEK, CHF, AED, NZD, THB, HKD, and SAR.

Will I receive any intimation once the funds are debited from my account?

Yes, you will get a debit alert and a SWIFT copy on your registered email ID.

Is there any change in the limit on fund transfers?

No, there will be no change in the limit for making fund transfers.

My bank account was debited but my outward remittance has not been processed yet. What should I do?

• If the transaction was initiated between 10 am to 4 pm on a working day, it will be processed on the same day. If the transaction was initiated post 4 pm, it will be processed on the next working day.

• If the transaction is initiated before 4 pm and has not been processed within 4-6 hours, kindly drop an email to RFRC helpdesk, RFRC.Helpdesk@axisbank.com mentioning the transaction reference number and Customer ID.

• Also, write an email at sakinaka.forex@axisbank.com to check return of funds, reason, and to take possible corrective action.

• If the status is still unclear, raise a fund tracer request in the Miscellaneous Queue of Intellect.

• Send the fund tracer SWIFT to query.corrbanking@axisbank.com requesting details regarding the status of funds.

You may also connect with your Relationship Manager or any nearest branch for further assistance

View More Download FAQs

Which Axis-branded Debit Card will I receive post-migration?

Post migration, we will dispatch your new Axis Bank Debit Card in due course based on the assigned Axis Bank account segment:

S.No.	Axis Bank Account Segment	Axis Bank Debit Card	Detailed Terms and Conditions
1	Axis Bank Burgundy Private	Axis Bank Burgundy Private Debit Card	Click here
2	Axis Bank Burgundy	Axis Bank Burgundy Debit Card	Click here
3	Axis Bank Priority	Axis Bank Priority Debit Card	Click here
4	Axis Bank Prestige	Axis Bank Prestige Debit Card	Click here
5	Axis Bank Liberty	Axis Bank Liberty Debit Card	Click here
6	Axis Bank Business	Axis Bank Business Supreme Debit Card	Click here
7	Axis Bank Prime	Mastercard Debit Card	Click here
8	Axis Bank Basic Savings Bank Deposit Account	Axis Bank Basic Savings Account Debit Card	Click here

Note: Customers holding the Citi Rewards Debit Card will get the Axis Bank Online Rewards Debit Card

To find out your Axis Bank segment, kindly refer to the communications shared with you earlier or refer to your newly delivered Axis Bank cheque book. You can also call us at the following numbers:

For Axis Bank Burgundy Private:

• Before migration day: 1860 210 2484

• On and post migration day: 1800 210 8888

For Axis Bank Burgundy:

• Before migration day: 1860 210 2484

• On and post migration day: 1800 419 0065

For Other Segments:

• Before migration day: 1860 210 2484

• On and post migration day: 1860 419 555

For NRI Customers

• Before migration day: Click here

• On and post migration day: Click here

What will happen to my accumulated reward points or miles on my old/ existing Citi branded Card?

All your unredeemed reward points, as of migration day, will be migrated and converted to Axis EDGE REWARD Points or EDGE Miles depending on the product you own, while ensuring that the monetary value remains the same. The points accumulated till the migration date will remain never expiring. However, points earned post migration will expire after three years. E.g.: Points earned on 10 ^th August 2024 will expire on 10^th August 2027

Points earned post migration will also expire in case you have made no transaction, no reward redemption and have not logged in to your EDGE REWARDS portal in a period of 365 days.

To understand the value of your accumulated reward points post migration, refer to the rewards calculatorhere.

Please note, your reward balances across all banking products will be consolidated and can be viewed on Axis Bank Mobile App or EDGE REWARDS portal.

Please refer to the table below for conversion details:

S. No.	Citi Product Name	Axis Bank Product Name	Reward Conversion Details
1	All Citi Debit Cards	All Axis Bank Debit Cards	1 Reward Point = 5 EDGE REWARDS

Note: Even though there may be changes in number of reward points on your card(s) post migration, the monetary value of your reward points will continue to remain the same.

What redemption options will I be able to enjoy on my Axis EDGE REWARD Points after migration?

Rest assured; you can continue to redeem your reward points through your existing redemption options. After migration, you can redeem your Axis EDGE REWARD Points / EDGE Miles through multiple redemption options across various channels, depending on your card type.

• EDGE REWARDS website: Enjoy catalogue and voucher redemption via the following link.

• Travel EDGE website for flight, hotel & experience booking and partner miles conversion. This can be accessed via the following link.

• In-store (POS) redemption at partner stores/ merchants.

For details on rewards redemption T&Cs, please Click here.

For details on partner miles conversion or Miles Transfer program, please visit.

What will be the name of my Citi Debit Card post migration?

Please refer to the table below to find out the name of your new debit card effective migration day:

S. No.	Existing product name	New product name effective migration day	Detailed Terms and Conditions
1	Citigold Private Client Debit Card/ Citigold Private Client Visa Infinite Debit Card*	Axis Bank Burgundy Private Debit Card	Click here
2	Citigold World Debit Card/ Citigold Visa Infinite Debit Card*	Axis Bank Burgundy Debit Card	Click here
3	Citi Priority/ Citi Priority Visa Signature Debit Card*	Axis Bank Priority Debit Card	Click here
4	Citi Banking Debit Card	Axis Bank Liberty Debit Card (Indian residents)	Click here
4	Citi Banking Debit Card	Mastercard Debit Card (Non-residents)	Click here
5	Citi Business World Debit Card	Axis Bank Business Supreme Debit Card	Click here
6	Citi Rewards Debit Card	Axis Bank Online Rewards Debit Card	Click here

Note: * Also applicable for non-resident (NR) cardholders.

How and when will I get to know my Axis Bank Customer ID?

If you are an existing Axis Bank customer, you have already been assigned a unique Axis Bank Customer ID. Post the migration, your entire Citi relationship will be mapped to your existing Axis Bank Customer ID.

In case you do not have an existing relationship with Axis Bank, your new Axis Bank Customer ID will be communicated via SMS and e-mail using your registered contact details, a few weeks before migration. More details will be shared with you separately.

What are the various customer service channels available to me?

Before migration: Please reach out to Citibank customer service channels at 1860 210 2484 for any assistance. For more information, Click here.

After migration: Please reach out to Axis Bank customer service channels for any assistance you may need. Our teams are equipped to help you with any questions you may have, including those related to your Citi relationships and the migration process.

For more information on Axis Bank’s customer service channels, please refer to the following link: Click here

Post migration, how can I block my debit card in case of any fraudulent activity?

Post migration date, should you wish to block your debit card, please use the Axis Bank service channels as detailed below:

i. SMS BLOCKCARD to 5676782 or +919717000002 from your registered mobile number

ii. Call our Emergency Helpline Number +91-22-67987700 and, our Customer Service Executive will assist you.

iii. Internet Banking:

• Login to your Internet Banking account

• Go to the Debit Cards sectio

• Select ‘Block Card’

iv. Axis Bank Mobile App:

• Login to Axis Bank Mobile App

• Visit Banking section

• Go to Services

• Choose Debit Cards

• Select Block & Replace

What are the channels which will be used to inform me in case of a fraudulent transaction on my card post migration?

As part of the transaction monitoring process, you will now be able to confirm or dispute un-authorized transactions over an automated IVR call or SMS sent to your registered mobile number or registered email-ID.

How will my unresolved service request/disputes be managed post migration?

Rest assured, all your ongoing service request / disputes will be migrated to Axis Bank platforms on migration day.

Post migration, all your existing service requests / complaints / disputed transactions will be managed by Axis Bank. You may contact Axis Bank phone banking (1860 419 5555 & 1860 500 5555) with the complaint ID for resolution.

When is the migration from Citi Bank to Axis Bank expected to occur for all my banking relationships?

As you are aware, Citi India has transferred ownership of its consumer banking business to Axis Bank, effective 1 March 2023. As part of this transition, all Citi banking relationships will be migrated to Axis Bank platforms. The migration of your Citi-branded card will be completed by 15th July 2024. We will keep you informed of any changes to this timeline.

Upon completion of the migration, i.e., 15th July 2024 onwards, you will be able to enjoy the benefits of Axis Bank cards on your existing Citi-branded card (s). Your new Axis Bank cards will be dispatched to you within a few months after the migration and we will share more details with you in due course.

What changes should I expect on my debit card transaction experience post migration?

Please refer to the details below on what changes and what remains the same on your card(s) post migration date¹:

Card features and services		Pre migration day	Post migration day
Card details	Card PIN	Remains same
	Card number, expiry date and CVV	Remains same
	Card controls and limits (Point of Sale, Contactless, E-commerce, ATM and International transactions)	Remains same²
Fees & statements	Annual fees	Remains same
Fees & statements	Replacement fees	Remains same
Digital services – Mobile or Internet Banking		Citi Mobile^® App /Citibank Online Account /Citibank Online Account	Axis Bank Mobile Banking App, Open/ Axis Bank Internet Banking
Customer Service support		Citi Phone 1860-210-2484	Axis Phone Banking 1860-419-5555
Recurring payments / standing instructions		No impact
Saved card/ token on ecommerce merchants (card-on-file)		No impact
Transaction alerts (OTP, transaction alerts)		Citi branded	Axis Bank branded
E-commerce payment authentication portal		Citi branded	Axis Bank branded

Note:
1. Please note that your Citi-branded Card (s) will be migrated by July 15, 2024, and we will keep you updated in case of any changes.
2. Daily limits for debit cards: Subject to maximum daily limits set by Axis Bank.

What are the key milestones to look out for with the upcoming migration of my Citi branded Debit Card(s) to Axis Bank?

Please find below the key milestones in your migration journey:

Key milestone date	Important information to note
Before migration day¹	• Continue to use your Citi-branded card (s) seamlessly, along with access to Citibank Online Account and Citibank Mobile^® App • Expect limited services interruption on your card services a few days before migration You will be informed of the details in advance.
On migration day¹	• Migration of your Citi relationship to Axis Bank Expect limited services interruption, including your access to Citibank Online Account, Citibank Mobile ^® App, and cash advance withdrawals. • Avail benefits of the new Axis Bank card (s) on your existing Citi-branded card (s)
Post migration day¹	• Migration completed for transfer of your Citi relationship to Axis Bank Download and register on Axis Bank Mobile Banking App, Open to start viewing all your Citi relationship. If you are an existing customer of Axis Bank, login to view your migrated account(s). Continue using your existing Citi Card seamlessly and enjoy the benefits of your new Axis Bank card. • Reward point redemption available, including those rewards previously earned, through Axis Bank EDGE REWARDS portal.
H2 2024	• Your Citi branded Card(s) will be replaced by a new Axis branded Card(s). We will keep you updated in this regard.

Note:
1. Please note that your Citi-branded Card(s) will be migrated by July 15, 2024, and we will keep you updated in

What will be my maximum daily limits on debit card post migration?

Please refer to the below table to check the maximum daily limits on your Axis Bank Debit Card effective migration date:

S. No.	Axis Bank Debit Card	Maximum Daily Limits
S. No.	Axis Bank Debit Card	E-Commerce/ Point of Sale (POS)	ATM
1	Axis Bank Burgundy Private Debit Card^*	Rs. 10 lakhs	Rs. 4 lakhs
2	Axis Bank Burgundy Debit Card^*	Rs. 10 lakhs	Rs. 3 lakhs
3	Axis Bank Priority Debit Card^*	Rs. 8 lakhs	Rs. 1.5 lakh
4	Axis Bank Prestige Debit Card^*	Rs. 5 lakhs	Rs. 1 lakh
5	Axis Bank Liberty Debit Card	Rs. 4.5 lakhs	Rs. 1 lakh
6	Axis Bank Business Supreme Debit Card	Rs. 20 lakhs	Rs. 2 lakhs
7	Mastercard Debit Card^*	Rs. 4.5 lakhs	Rs. 1 lakh
8	Axis Bank Basic Savings Account Debit Card	Rs. 1.5 lakhs	Rs. 1 lakh
9	Axis Bank Online Rewards Debit Card	Rs. 5 lakhs	Rs. 1 lakh

^* Also applicable for non-resident (NR) cardholders

How do I access my card post the completion of migration? Will I be able to access my card with Citibank Online Account / Citi Mobile® App credentials?

Until the migration takes place, you may continue to use Citibank Online Account and Citi Mobile® App for accessing your card(s). Post-migration, if you are an existing Axis Bank customer, you may continue to use your existing Axis Bank credentials to log in to Axis Bank Mobile App or Internet Banking to access your card(s). If you are not an existing Axis Bank customer, please register for Axis Bank Internet Banking/ Mobile App using existing Citi branded Card credentials. You can download the Axis Bank Mobile App at while the Internet Banking can be accessed.

Will I have to submit any applications or documents for migration to Axis Bank?

No, you do not need to sign or submit any forms or documents for the migration to Axis Bank. On migration day, your existing Citi-branded Cards and Citibank account(s) will be transitioned to Axis Bank card and Axis Bank account(s). We will keep you informed in case there is any action required from your end.

I hold a Citigold Private Client Debit Card/ Citigold Private Client Visa Infinite Debit Card. What will be the associated benefits on the card post-migration?

As a Citigold Private Client Debit Card/ Citigold Private Client Visa Infinite Debit Card holder, you will be offered the Axis Bank Burgundy Private Debit Card upon completion of the migration. You can start enjoying the following benefits of your Axis Bank Burgundy Private Debit Card effective migration day while you may still hold your existing card:

• Unlimited lounge access in India (4 guests/ quarter) and 20 global visits/year
• Enjoy up to 10 complimentary Bookmyshow tickets
• Enjoy top-notch dining with a 40% discount (up to Rs 1000) via EazyDiner once per month
• Access 4 complimentary rounds at premium Indian golf courses, plus 12 annual golf lessons
• Comprehensive protection up to ₹1 Cr with your debit card
• Earn 10 EDGE REWARD Points on domestic and 5 EDGE REWARDS on overseas transactions per Rs 100 spent