Home Insurance - How to File A Claim

What do I do in case of a home insurance claim?

In case of a claim:

• Call us on 1800 2666, and share your policy details
• We authenticate the claim request basis the information & documents you share
• Our surveyor will be onsite within 48 hours
• The surveyor will submit the Final Survey Report (FSR), along with the documents, within 7 days.
• We process the claim within 7 days, provided we have received all the documents
• We send out a letter to you, with the approved settlement amount & discharge voucher
• We process the payment through NEFT on receiving the signed voucher

What are the documents required for filing a claim?

• The documents required for filing a claim are:
• Duly filled and signed claim form
• Policy copy
• FIR (wherever applicable)
• Investigation Report by the police (NTR)
• Invoices of the suppliers for replacement
• Final Bill of Repairers
• Invoices of owned articles, if required

What do I do in case of a burglary claim?

• In case of a burglary claim, file an FIR and intimate us immediately so that we can begin the claims process. You need to submit the receipt of a copy of the first information report (FIR) to us.