Prepaid Meal Card FAQs

Please visit axisbank.com/support 

The Axis Bank Meal Card can be used at all food and non-alcoholic beverage outlets and it includes:

• Eateries and Restaurants
• Fast Food Joints
• Bakeries and Dairy Product Shops
• Grocery Shops and Supermarkets
• Meat Markets and Food Retail Outlets
• Miscellaneous Food Shops—Convenience Stores and Specialty Markets
• Sweets, Nuts and Confectionery Shops

Axis Bank provides you the facility of balance enquiry on your Meal Card through ATM and Internet Banking facilities. The Axis Bank Meal Card Kit contains an Internet Banking PIN, an ATM PIN, and a Telebanking PIN.
To check the balance or get a mini statement:

• Go to the Axis Bank Home page
• Select Prepaid Cards option in Internet Login Tab options
• Enter your Prepaid card number for login ID
• Enter the WEB PIN provided for login password
• You may now check the mini statement and balance on the card along with various other service options.

Your PIN is enclosed along with the letter and the card. In case the PIN is lost or forgotten, the same can be generated on the website or at any Axis Bank ATM. Also,a new card shall be dispatched to the registered address at an additional charge of Rs 100 (including GST).

Please report loss of card to Axis Bank by visiting your nearest Axis Bank branch or visit axisbank.com/support . Please call us on Phone banking 022-67987700 to block your card. The lost card will be hot listed and will be replaced with new card after deducting the required charges.

On expiry, the card-purchaser needs to handover the card to the nearest Axis Bank branch. Any Available Amount (subject to a minimum of Rs. 100/- (Rupees one hundred only) or above at the time of expiry of the card shall be refunded to the cardholder who had purchased the card after deducting the Bank's charges, provided a claim for such refund is made with the Bank not later than 3 (three) months from the expiry of the card.