Video based account opening process for Axis Bank Savings Account
Step 1: Verification
Confirm your identity by providing your PAN, Aadhaar or VID and mobile number
Step 2: Employment information
Share the required details of your employment and upload employment proof in accepted format and size.
Step 3: Profile information
Share the required KYC details (towards self, family and address) to set up your account.
Step 4: Video KYC
- Upon successful filling of profile details, you will be directed to the Video KYC page, wherein an Axis Bank
official will initiate a video call for KYC. Please note that you will need to confirm your availability for this call
and also enable video/microphone access for your device.
- During the Video call, you will be asked a few questions to verify your identity. Additionally the bank’s
personnel, will capture a live photo (screenshot) for you as well as your PAN card details (you will need to hold
up your PAN card to the camera for the same).
- In case of any audio/video issues due to bandwidth constraints you shall be redirected to the Video KYC
initiation screen to retry completing your Video KYC. (Please note that in this case, you may get connected to
another agent)
- On Video KYC failure/rejection however, a message confirming the same shall be displayed upon your screen.
In such cases you will need to initiate the account opening process again.
Step 5: Set Preferences
Upon successful video KYC, you will be directed to the set preferences page. You can confirm the account
type selected and the name you want on your debit card.
