FASTag has made paying tolls on highways simpler and faster. FASTag is linked to a digital wallet, and you can recharge it by logging in with your customer ID and password. However, if you have misplaced it, you might need an easier way to access the wallet. At such times, you can simply rely on your mobile number or vehicle number to find FASTag customer ID.
What is FASTag customer ID?
It is a unique identifier assigned to every user of the service. This ID links your FASTag account to your vehicle, ensuring toll payments are debited correctly from your prepaid wallet. It’s important to have this ID handy as you may need it for managing your account, recharges and linking your vehicle number to the FASTag.
Find FASTag ID using vehicle number
- Check SMS / email: Retrieve the SMS with your customer ID you received when first registering for FASTag using your vehicle number.
- Log in to FASTag portal / app: Login to your FASTag provider's bank or mobile app. You should find your customer ID linked to your vehicle number in your account details.
- Call customer support: You can call the FASTag issuer’s customer care helpline. Provide your vehicle number, and they can help retrieve your customer ID.
Find FASTag ID using mobile number
- Access the portal / app: If you registered through a bank or an e-wallet app (like Paytm or PhonePe), log in using your mobile number. Your customer ID should be available in your account information.
- Reach out to customer support: Call the customer service number of your FASTag issuer. They can assist you in retrieving your customer ID once you verify your mobile number.
- Visit the branch: You can visit a local provider branch and request your customer ID using your registered mobile number.
Is it important to link vehicle number to FASTag ID?
Linking a vehicle number to a FASTag is important because it makes toll payments quick and accurate. It ensures the right vehicle is charged the correct amount when passing through toll plazas, avoiding any mistakes. It prevents fraud, as no one else can use your FASTag for their vehicle. Plus, it makes your travel smoother by reducing the need to stop and pay manually.
Conclusion
Finding your FASTag ID is easy if you know where to look. Whether it’s using your vehicle number or mobile number, you can use various ways to retrieve it. Once you have your ID, keep it safe for future reference. Don’t forget to link your vehicle number to your FASTag ID for a hassle-free toll time. For a better experience, consider using Axis Bank's FASTag services. It offers quick recharge options, real-time alerts, and seamless integration with your bank account.
Also Read: Understanding and managing your FASTag statement
FAQs
How do I find my FASTag ID number?
You can find your FASTag ID by logging into the portal of your service provider using your vehicle number, checking the mobile app or contacting customer service.
Which is the fastest way to find my FASTag ID number?
The fastest way to find your FASTag ID number is through the mobile app of your FASTag provider or by checking the SMS you received upon registration.
How many digits are there in a FASTag ID?
A FASTag ID typically has 12 to 14 digits, depending on the service provider. It is a unique identifier for your FASTag account.
Disclaimer: This article is for information purpose only. The views expressed in this article are personal and do not necessarily constitute the views of Axis Bank Ltd. and its employees. Axis Bank Ltd. and/or the author shall not be responsible for any direct / indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information. Please consult your financial advisor before making any financial decision.
