Total Control empowers you to customize your debit card usage and limits and completely eliminates the need to visit the branch for your debit card requirements.
The functionalities on Total Control are available across the following Banking Channels –
- Internet Banking –
Login to your Internet Banking account, and access the functionalities as per the below mentioned path:
Services ---> Debit Card Services ---> Select the debit card ---> More Services ---> Manage Usage ---> Domestic Usage / International Usage
- Mobile App –
Login into Axis Mobile App, and access the functionalities as per the below mentioned path:
Banking ---> Services ---> Debit Cards ---> Manage Usage ---> Select Debit Card ---> Domestic Usage / International Usage
Click here from your Mobile for managing the functionalities.
Note: You may be prompted to enter the last 6 digits of the Unique Reference Number (URN) beginning with DCXXXXXXXXXX. This URN is available on the top right corner of the welcome letter. Please keep your welcome letter handy to enter the last 6 digit of URN as prompted by the Axis Mobile / Internet banking.
Frequently Asked Questions:
- How do I enable/disable Online, Contactless and International transactions on my Axis Bank Debit Card?
Manage your functionality through any of the below channels:
Note: You may be prompted to enter the last 6 digits of the Unique Reference Number (URN) beginning with DCXXXXXXXXXX. This URN is available on the top right corner of the welcome
letter. Please keep your welcome letter handy to enter the last 6 digit of URN as prompted by the Axis Mobile / Internet banking.
- I have received new Axis Bank Debit Card, will I need to enable the Online, Contactless and International transactions on my new card for using the card against these transactions?
Yes
- I have upgraded my existing Axis Bank Debit Card, will I need to enable the Online, Contactless and International transactions on my new card for using the card against these transactions?
Yes
- I have requested for replacement of my existing Axis Bank Debit Card, will I need to enable the Online, Contactless and International transactions on my new card for using the card against these transactions?
Yes
- I have received my renewal Axis Bank Debit Card, will I need to enable the Online, Contactless and International transactions on my new card?
Yes
- How do I manage limits on my Debit Card for Online, Contactless and International transactions?
Manage your functionality and limits through any of the below channels:
Note: You may be prompted to enter the last 6 digits of the Unique Reference Number (URN) beginning with DCXXXXXXXXXX. This URN is available on the top right corner of the welcome letter. Please keep your welcome letter handy to enter the last 6 digit of URN as prompted by the Axis Mobile / Internet banking.
- How much time will it take for the limits set to reflect on my Axis Bank Debit Card?
The set limit will reflect immediately on your card. This can be checked on “Manage Usage” section by logging in to AXIS Mobile
- Is there a demo video that I can refer to understand how to enable the Online, Contactless and International transactions on my Axis Bank Debit Card?
For Demo on how to enable the functionality,Click here
- Can I request Branch / my Relationship Manager to enable or disable the functionality on my Axis Bank Debit Card?
Yes. You can visit nearest Branch and place a request to enable or disable the functionality on your Axis Bank Debit Card.
- I received an SMS that transaction on my Axis Bank Debit Card was declined as my Online/Contactless/International transaction functionality is not enabled. How do I enable?
Manage your functionality through any of the below channels and re-initiate your transaction:
Note: You may be prompted to enter the last 6 digits of the Unique Reference Number (URN) beginning with DCXXXXXXXXXX. This URN is available on the top right corner of the welcome letter. Please keep your welcome letter handy to enter the last 6 digit of URN as prompted by the Axis Mobile / Internet banking.
- What is the RBI circular number for this change?
RBI/2019-20/142 DPSS.CO.PD No.1343/02.14.003/2019-20- Enhancing Security of Card Transactions.
