Safe Mobile Banking

Do's and Don'ts

Bank, RBI or any other such organisations never call, send emails or SMS's asking for your personal or banking information. Do not be a victim of such frauds.
Do not follow any URL from a message/sender that you are not sure about.
Do not take help from strangers for using ATM card or handling cash at branch and do not allow them to watch you while transacting.
Avoid accessing your internet banking account from a cyber cafe/shared computer. If you happen to do so, change your passwords from your own computer.
Ensure that you updated correct mobile number with bank to get the transaction alert regularly.

Do not give app access to unknown users.
Always download the application from secured sources like Play Store and App Store.
Downloading application from 3rd party or from unknown sources should be avoided.
While accepting a collection request, care should be taken to ensure that correct recipient has been approved.
Don't forget to inform the bank about your new mobile number in case your mobile number is changed to ensure that you receive SMS notifications.
Be cautious while accepting offers such as caller tunes dialer tunes or open/download emails or attachments from known or unknown sources.
Don't store sensitive information such as Credit Card details, Mobile Banking password, User ID etc. on your phone /computer.
Change your PIN regularly.
Be cautious while using Bluetooth in public places as someone may access your confidential data/information.
Don't click on links embedded in emails/social networking sites claiming to be from the bank.