Personal Phone Banking
At Axis Bank, we understand the busy lives and dynamic needs of our customers. Keeping the same in mind, Axis Bank now provides its customers with Phone Banking Services. With personal phone banking, customers can skip going to the
bank for small requirements like availing information about offered services, requesting a new cheque book, and regeneration of ATM PIN. Emergency services such as blocking a lost card are available 24x7 via phone banking.
Here’s how individual customers can avail our Phone Banking services:
To access Phone Banking Services from anywhere in India, please call us on:
- 1800 209 5577 / 1800 103 5577 (Toll free)
- 1860 419 5555 / 1860 500 5555 (Charges applicable as per the service provider)
- To access from outside of India, please call us on - +91 22 6798 7700
- To report loss of Credit/Debit/Prepaid cards, please call us on our 24*7 Emergency Helpline - +91 22 6798 7700.
- Our IVR services are available 24*7. Credit Card & Account services are available 8:00 a.m. to 8:00 p.m. Loan Services are available between 8:00 a.m. to 8:00 p.m. Monday to Saturday (excluding national holidays)
Explore information and services available through phone banking:
- Aadhaar Seeding
- E-Statement Registration
- Information about Products and Services
- Information about Account Balance and Transactions
- Information about status of Cheque Issued or Deposited
- Information about Deposit Interest Rates
- Information about ATM and Branch locations
- Information/Issues on usage of ATM, Internet Banking, or Mobile Banking
- Request for Cheque Book
- Request for Statement by email
- Request for Duplicate Statement
- Regeneration of ATM PIN for Debit Card
- Regeneration of Internet Banking password
- Blocking of Internet Banking User ID
- Hot listing of Cards
