Re-KYC

As per RBI guidelines on KYC norms, Banks need to periodically update customer identification documents in the records of their account holders. In addition to the KYC carried out at the time of account opening, the account holders may be required to undergo re-KYC and submit the requisite documents.


Why do you need to do Re-KYC: It is important to submit Re-KYC documents at periodic interval, to avoid any restriction being placed in the account, as per RBI guidelines.


Channels for Re-KYC updation:


Individual Customers:

  • SMS (REKYC N to 56161600)
  • Mobile Banking (Login > Click on Services & Support > Click on Services > Select My Profile > Select Update KYC)
  • Internet Banking (Click on Services > Click on My Profile > Click on Confirm KYC)
  • Website Support ( Click on Insta Services > Click on My Details > Click on Update KYC)
  • Phone Banking (Call 1860-419-5555/1860-500-5555)
  • ATM (ReKYC confirmation will be prompted after transaction is completed)
  • Branch – Visit your Home Branch and submit the duly signed KYC Form & acceptable documents

Non-Individual Customers:

Visit your home branch and submit the duly signed KYC Form & acceptable documents


NRI Customers:

  • Email (ReKYC Form and attested KYC docs to be sent to branch through registered mail ID)

Link to Download Re-KYC form:

Check list of acceptable KYC documents:

Important Notice

To safeguard your personal and financial information, always complete your re-KYC update through official banking channels only. This includes visiting your bank branch or using secure methods like internet banking, mobile banking, SMS banking, phone banking, or ATMs. Never share your personal details over phone calls or emails claiming to update your re-KYC, as these could lead to fraud, identity theft, or financial loss. Stay vigilant and protect yourself from potential scams.