How to recharge FASTag without vehicle number? - 3 easy ways

While FASTag makes toll payments a convenient breeze, the balance should be recharged for uninterrupted, ongoing ease. Read along to find out how to recharge your FASTag without a vehicle number.

FASTag without vehicle number

If you can’t access your vehicle number, FASTag systems offer flexible ways to recharge without it. Whether due to a technical issue or simply not having the details on hand, you can use mobile apps, wallets or customer support to recharge FASTag without a vehicle number, ensuring smooth, delay-free travel.

Steps to recharge FASTag without vehicle number

Using the 'Generic' option

Open the official FASTag mobile app or log in to the website.
Look for the ‘Generic FASTag’ option, designed for situations where vehicle numbers are not readily available.
Enter your mobile number and the relevant FASTag account details instead of the vehicle number.
Choose your desired amount for recharge and proceed to payment.
Once the payment is successful, your FASTag account will be updated immediately.

Using the wallet feature

Open the FASTag wallet app or log in to your online wallet account.
Navigate to the ‘Recharge Wallet’ section.
Use your registered mobile number or FASTag account ID to load funds into your wallet.
Once the funds are added, they will automatically reflect in your FASTag account balance, enabling toll deductions without needing your vehicle number.
Always ensure that your wallet has sufficient balance to avoid disruptions while travelling.

Contacting customer support

Call your FASTag provider's customer service number.
Explain that you wish to recharge your FASTag but can't access your vehicle number.
The customer support representative will guide you through alternative methods, such as completing the transaction using your registered mobile number or customer ID.
You may be asked to provide personal identification or account details for verification.
Once verified, they will assist you in recharging your FASTag account.

Conclusion

Recharging your FASTag without a vehicle number is quick and simple. With options like the generic recharge, wallet feature or customer support, keeping your account funded takes only minutes. This helps you avoid toll delays and ensures a smooth, hassle-free journey. Consider managing your FASTag through the Axis Bank mobile app for greater convenience. This app allows you to apply for FASTag, recharge instantly, track your balance, and view your transaction history. With the mobile app, you’re equipped for effortless toll payments and seamless travel.

Also Read: What is FASTag? - Meaning, benefits & importance

FAQs

How to recharge FASTag without a vehicle registration number?

You can recharge FASTag without a vehicle registration number using your registered mobile number or FASTag account ID. The process is simple and can be done through the FASTag provider’s mobile app or website by selecting the generic recharge option.

Why is my vehicle number not showing in FASTag?

Your vehicle number may not show in the FASTag system due to technical errors, a data mismatch, or incomplete registration details. If this occurs, contact customer support to resolve the issue.

Is a vehicle number mandatory for FASTag?

No, a vehicle number is not always mandatory when recharging your FASTag. You can recharge it using your registered mobile number or FASTag account ID, especially through apps or wallets that offer the generic recharge option.

How can I recharge my FASTag with a registered mobile number?

To recharge your FASTag using your registered mobile number, log in to your FASTag provider's app or website. Select the ‘Recharge’ option, enter your mobile number instead of vehicle details, and complete the payment process to top-up your FASTag balance.

Disclaimer: This article is for information purpose only. The views expressed in this article are personal and do not necessarily constitute the views of Axis Bank Ltd. and its employees. Axis Bank Ltd. and/or the author shall not be responsible for any direct / indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information. Please consult your financial advisor before making any financial decision.