How to change FASTag mobile number?

Your mobile number linked to FASTag is vital for tracking toll transactions, receiving balance updates and staying informed about low balances or recharge reminders. Keeping your number updated ensures you won't miss important alerts and secures your account by maintaining current contact details. Changing your FASTag mobile number is particularly useful if you've switched numbers, updated to a new contact or lost access to the previously linked mobile number.

How do you change the mobile number linked to FASTag online?

Log into your FASTag provider's portal or mobile app with your username and password.
Navigate to your profile or account settings and look for an option like 'Account Information' or 'Profile Details.'
Select the option to update your mobile number, typically under contact information or security settings.
Enter the new mobile number you wish to link and complete any verification process, such as entering an OTP sent to the new number.
Once verified, submit the updated information. You should receive a confirmation alert on your new number.

How do you change the mobile number linked to FASTag offline?

Visit the nearest issuing bank branch or FASTag Point of Sale (POS) location.
Carry a valid ID proof, such as an Aadhaar card, PAN card or driver’s licence.
Request a 'mobile number update' form for FASTag.
Fill out the form with the new mobile number and other necessary details.
Submit the completed form, along with any required supporting documents.
Once processed, receive a confirmation SMS on your updated mobile number.

Points to keep in mind when updating the FASTag mobile number

Verification is essential, so always have your ID handy for online and offline updates.
Changing your mobile number does not affect your transaction history.
Online updates are usually instant, while offline methods might take 1-3 working days to process.
Some providers may charge a nominal fee for updating mobile details, so check with your provider beforehand.

Conclusion

Updating your FASTag mobile number is a simple but crucial process to ensure you stay informed of all toll-related transactions and updates. Whether you choose the convenience of online updates or the security of offline methods, keeping your number current guarantees better management of your FASTag account. Follow these steps to keep your information up to date and continue enjoying hassle-free toll payments.

For a seamless experience, consider using Axis Bank FASTag, which offers quick online updates, 24/7 customer support and easy recharge options.

Also Read: Understand how FASTag works -7 steps

FAQs

How do you check the FASTag's registered mobile number?

Log into your FASTag account via the provider's portal or app to check your registered mobile number. Your registered number should appear in your profile or account settings. Alternatively, contact customer service to verify your registered number.

Can I change my FASTag mobile number online?

You can change your FASTag mobile number online by logging into your account through your provider's portal or app. Navigate to the profile section, update the number and complete the verification process.

How do I change my phone number on FASTag?

To change your phone number on FASTag, either log in to your provider's app or website and update your contact information or visit the nearest branch with valid ID proof and request a mobile number update.

Disclaimer: This article is for information purpose only. The views expressed in this article are personal and do not necessarily constitute the views of Axis Bank Ltd. and its employees. Axis Bank Ltd. and/or the author shall not be responsible for any direct / indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information. Please consult your financial advisor before making any financial decision.