You are running errands and suddenly realise you have left your wallet at home. Not a problem, you think; you can
just use your phone to make a quick transfer or use your card for payment. But then, an unexpected notification pops
up – your bank account is frozen. All your plans halt as you try to understand what went wrong. A bank account can
freeze for various reasons, from unpaid dues to suspicious activities. In this guide, we’ll walk you through
everything you need to know to unfreeze your bank account quickly and effectively.
Freeze account meaning
When your Savings Account is frozen, it means that you are unable to withdraw funds from your account via the ATM or
chequebook. You will be unable to transfer funds from or into your account. You will also be unable to leverage your
Debit Card to make purchases from your account.
These restrictions can bring all financial transactions to a halt, making it challenging to go about your daily
financial activities. The first logical step is to identify the reasons for the freeze account situation and take
the necessary steps to rectify it.
Also Read :Savings
Account uses you might not know about
Freeze bank account rules
There are several reasons why your bank account may be frozen. Here is a snapshot of bank account freeze rules you
must be aware of when navigating the issue -
- Your Know Your Customer (KYC) information might be incomplete
- The bank may have received a request from a central authority to freeze the account due to issues such as
unpaid taxes or unlawful activities
- The bank may have frozen the account due to non-payment of dues on time
- Suspicious financial activity may have been observed in your bank account
- A court order may have directed the bank to freeze your account
Also Read :10 benefits
of opening an Axis Bank Digital Savings Account
Steps to address a frozen bank account
1. Contact your bank
When you discover that your bank account is frozen, the first step is to contact your bank. You can either do so via
phone banking, email, or a chatbot. Alternatively, you can visit the nearest bank branch and discuss the issue with
the Bank Manager.
2. Address the issue
Once you are aware of the reason for your account being frozen, you can address the issue. For instance, if the KYC
is incomplete, you can furnish details and unfreeze the account. If you owe money to your bank due to credit
amassed, you can discuss a payment plan that works for both parties.
3. Seek legal advice
Not all issues have such a straightforward solution. For instance, if you have been falsely accused of illegal
activity, you may need to seek legal counsel to understand your options and proceed accordingly. Ensure that you are
in touch with your bank to resolve the issue.
In conclusion
It is important to stash your savings with a credible bank that enables secure, seamless and hassle-free banking.
Axis Bank Savings Accounts offer a superior digital banking
experience and swift customer support during any crisis. You can benefit from the paperless onboarding process,
video KYC, and perks such as reward points, exclusive deals and insurance coverage.
Also Read :6 things to consider before opening a Savings Account
Make sure to update your KYC, maintain a positive fund balance, and pay off loan debt on time to enjoy an
uninterrupted and seamless banking experience. In case of bank account freeze experiences, stay calm and contact
your bank to understand the issue and have it resolved as soon as possible.
Disclaimer: This article is for information purpose only. The views expressed in this article
are personal and do not necessarily constitute the views of Axis Bank Ltd. and its employees. Axis Bank Ltd.
and/or the author shall not be responsible for any direct / indirect loss or liability incurred by the reader
for taking any financial decisions based on the contents and information. Please consult your financial advisor
before making any financial decision
