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- Benefits for you
Agent Overview
Agent and Agent Institutions are customer touch points and service points who are currently offering or wish to offer bill payment services to customers through digital or physical channels.
Digital
- Website
- Mobile application
- Internet / Mobile banking platforms
Physical
- Agent outlets
- Collection Centres
- Bank branches
-
Revenue Opportunity
- Agents can earn a % of the bill payment volumes*
*Subject to terms and conditions
Trust
- Increased customer trust due to associations with NPCI
- Assurance of dealing with authorised RBI entities
- Detailed reports
Enhanced Reach
- Increased and repeat footfalls / site visits / app usage due to ease of bill payment
- Wider opportunity to engage with customers
- Agents can earn a % of the bill payment volumes*