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Bharat Bill Payment System
Bharat Bill Payment System (BBPS) is a one-stop bill payment ecosystem conceptualised by the Reserve Bank of India (RBI) and driven by the National Payments Corporation of India (NPCI). It is an integrated, interoperable and accessible
bill payment system. Using BBPS, payments can be made across a wide range of categories such as electricity, telecom, DTH, cable, gas, water, municipal taxes, school fees, housing society maintenance, hospital bills, EMIs, recurring
deposits, insurance premium and many more.
Customers can pay using a wide network of 68+ banks, 10+ payment apps and 2.5 lakh+ retail agents. Multiple modes of payment are available and the customer receives instant confirmation. Settlement to billers is guaranteed
by the NPCI. All entities on the BBPS platform have the trusted brand connect of NPCI-BBPS.
Biller
A biller is any entity such as a municipal corporation, telecom services company, school, college, housing society, hospital, mutual fund, insurance company, etc, who offers some services to its customers / members and has to collect recurring payments from them.
Agent
Agent and Agent Institutions are customer touch points and service points who are currently offering or wish to offer bill payment services to customers through digital or physical channels.
Customers
A customer is required to make multiple payments of bills and dues on a regular basis. A customer pays phone, electricity, gas and cable bills, school fees for their children, housing society maintenance fees, club membership fees, municipal taxes and many other payments.