Safe Mobile Banking

Do's and Don'ts

• Bank, RBI or any other such organisations never call, send emails or SMS's asking for your personal or banking information. Do not be a victim of such frauds.
• Do not follow any URL from a message/sender that you are not sure about.
• Do not take help from strangers for using ATM card or handling cash at branch and do not allow them to watch you while transacting.
• Avoid accessing your internet banking account from a cyber cafe/shared computer. If you happen to do so, change your passwords from your own computer.
• Ensure that you updated correct mobile number with bank to get the transaction alert regularly.

Mobile Banking

• Do not give app access to unknown users.
• Always download the application from secured sources like Play Store and App Store.
• Downloading application from 3rd party or from unknown sources should be avoided.
• While accepting a collection request, care should be taken to ensure that correct recipient has been approved.
• Don't forget to inform the bank about your new mobile number in case your mobile number is changed to ensure that you receive SMS notifications.
• Be cautious while accepting offers such as caller tunes dialer tunes or open/download emails or attachments from known or unknown sources.
• Don't store sensitive information such as Credit Card details, Mobile Banking password, User ID etc. on your phone /computer.
• Change your PIN regularly.
• Be cautious while using Bluetooth in public places as someone may access your confidential data/information.
• Don't click on links embedded in emails/social networking sites claiming to be from the bank.