For over 25 years, we have met expectations of our citizens across different generations and socio-economic landscape, addressed the needs of those residing in urban and semi-urban localities and those in rural settings, from the salaried class to the self-employed.
We were among the early movers in embracing digital technologies and worked towards delivering a superlative experience to our customers. Our strong presence across diverse digital channels has enabled us to offer a wide variety of financial products and services to customers across the social spectrum, ranging from those at the bottom of the pyramid to the largest multinational corporations. The digital space also involves citizen-centric solutions to various government entities, digital collection and payment solutions to the PSUs, government departments and other autonomous bodies.
Parallel to our digital expansion, our corporate and retail banking continues to grow globally, enabling people to achieve their aspirations. Our strategies focus on normalising credit risk, delivering profitable growth, enhancing capabilities and investing in the future which touches and benefits all our stakeholders.
To be the preferred financial solutions provider excelling in customer delivery through insight, empowered employees and smart use of technology.
Standalone figures as on/for the year ended 31 March, 2019
