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Genuine v/s Fraudulent Bank

Notifications

Genuine v/s Fraudulent Bank Notifications

Overview

When it comes to financial matters, it's important to be vigilant and aware of the various scams and frauds that can be perpetrated against you. One of the most common forms of financial fraud is through fraudulent communications from the bank, where scammers pose as representatives of a legitimate bank in an attempt to steal your personal information or money.


To protect yourself from such scams, it's important to understand the difference between genuine communications from your bank and fraudulent ones. Here, we'll explore the various ways you can distinguish between genuine and fraudulent bank communications.

Genuine v/s Fraudulent Bank Notifications:

SMS –

Property Genuine SMS Fraudulent SMS
Sender Name / Number AxisBk, AXISMR
These are the only senders that you will receive an Axis Bank SMS from.		 8243XXXXXX, 7485XXXXXX
Or any vague/random contact number.
Text – Content, Style Your Axis Bank Savings A/c XX1234 is nearing the Re-KYC due date. Please check and update your details by clicking here: https://www.axisbank.com/rekyc Dear Customer Your Axis Bank will be blocked due to non-update of PAN. To update, please click here http://bit.do/AXIS-KYC___

Email –

Property Genuine Email Fraudulent Email
Sender Icon

Official Axis Bank Emails contain a sender icon, as shown below:


Notification from Axis Bank


 A fraudulent Email will contain no icon or an icon different from the actual branding.
Sender Address alerts@axisbank.com / axisbank@service.axisbankmail.com These are the only senders that you will receive an Axis Bank Email from. axsbnk@noreply.co
Or any vague/random email ID/sender address.
Text – Content, Style

DD-MM-YYYY


Dear Customer,


Thank you for banking with us.


This is to inform you that your Savings Bank A/c XX{#var#} is nearing the Re-KYC due date. Please check and update your details by clicking here: https://www.axisbank.com/rekyc Should you have any queries, please call 18604195555 / 18605005555 or 18001035577 (toll free).
Always open to help you.
Regards Axis Bank Ltd.
****This is a system generated communication and does not require signature. **** 		Hi,
This is an URGENT REMINDER from Axis Bank to update your PAN Details. Your account will be blocked if not updated today. To update, please click here http://bit.do/AXIS-KYC__ Thanks,

Things to remember:

  • Axis Bank will never ask you to share your personal details like credentials, passwords, OTP, PIN, CVV, UPI-Pin, etc.
  • A fraudster generally create a sense of urgency/panic/threat. Clicking on any suspect links may lead to downloading malware or phishing websites.
  • Be vigilant for the signs indicating that the SMS is genuine and has been sent from Axis Bank.
  • Do not ever respond to fake SMSes or Emails. In case you have a doubt, before sharing any details, please confirm with the Axis Bank Phone Banking Numbers - 18604195555 / 18605005555 or 18001035577 (toll free).
  • Click here to know how to report a Fraudulent Transaction.