If you are getting errors such as
"Account not Found", "Account does not exist", "Mobile number not linked", "Unable to register" etc. while registering or adding account to any UPI Apps - follow the mentioned steps
| Make sure the App is updated to latest version | Please use registered mobile data network and turn off Wi-Fi while registration. Also, ensure SIM has proper Data and SMS plan | Ensure you are using the mobile number registered with the Bank | Ensure you have an Active debit card linked with your account | Ensure registered mobile number is not linked with multiple customer ids(except Sole Proprietor account). In case multiple customer ids are there, get the mobile number mapped with single customer
id
| Joint account holders, Trust, Corporates, Minor, Private limited, Partnership, HUF, Non-Resident External(NRE), Non-Resident Ordinary(NRO) having overseas Registered mobile number other than following 12 countries( Singapore, Australia, Canada, Hong Kong, Oman, Qatar, USA, Saudi Arabia, UAE, United Kingdom, France, Malaysia), Foreign nationals holding Short term NRO accounts, PIS(Portfolio investment scheme), PMS(Portfolio management scheme) accounts, all current account (excluding Individual current and Sole Proprietor account) are not eligible for registration on UPI | If still facing issue, Clear the app data and try to register again |
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